Last night, I arrived home to a dark house, and a little orange note that read "your electric has been disconnected." No.Good.
I am not the most responsible person when it comes to money, but I am not taking the entire blame for the schematics of last night either...I had TRIED to put my bill on automatic bill-pay for about six months...and was told it was activated, but found out later that it wasn't...BOO TO THE ELECTRIC COMPANY. SO....Last night, I dialed the electric company on my cell to reconcile my bill and hopefully get my lights turned back on. Little-man kept saying "light, light!" but I just replied "the lights are broken honey," but I really wanted to tell him that his mama sucked at life...
The electric company uses a third party to accept payments...this is bullshit. I spoke to a lady who could barely speak english, and had me repeat myself FIVE TIMES...I was already pissed off for being in the dark at home, and now this stupid outsourced employee couldn't understand something simple like my street address, or even my account number...I was about to lose it.
Long story short...I have a reminder to pay my bill on the first of each month setup on my outlook, automatic bill pay can suck at times, and I feel like a huge loser!
4 weeks ago
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I TOTALLY feel your pain. I did the exact same thing. That stupid CheckFree is BS. It doesn't work for me, but Xcel won't send a new bill because I signed up for CheckFree. So, I just pay over the phone every month. Lamest thing ever. Be comforted to know you're not alone in your annoyance.
ReplyDeleteI do take slight comfort in knowing that I'm alone on this one...thanks :)
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